Returns & Exchanges
At Cyrusher, we want you to ride with confidence; if you are not entirely satisfied with your purchase, we offer a 15-day return window for unused items in their original packaging. Our goal is to ensure every rider finds the perfect gear for their outdoor adventures.
Return Process
- 1.Initiate Your Request
Contact our support team within 15 days of delivery to request a Return Merchandise Authorization (RMA) number and provide your order details.
- 2.Prepare the Shipment
Carefully pack your item in its original box, ensuring all components, manuals, and chargers are included to avoid restocking fees.
- 3.Ship to Cyrusher
Affix the provided shipping label or use a tracked carrier to send the package back to our designated service center for inspection.
- 4.Inspection and Refund
Once our technicians verify the item's condition, we will process your refund or exchange within 7-10 business days back to your original payment method.